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The Leadership In Focus: Weekend High-Five - November 16, 2024

The Leadership In Focus: Weekend High-Five - November 16, 2024

⏳ The final stretch of the year is here, and with shorter days and cooler temps, it’s tempting to hibernate. But this season is also a time for momentum! 💪


This week’s Leadership In Focus: Weekend High-Five is packed with tips to stay focused, reflect on growth, and lead with intention. Don’t miss it! 📩


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7 Truths to Create a Lasting Emotional Connection in Customer Service

7 Truths to Create a Lasting Emotional Connection in Customer Service

💡 Ready to step up your leadership game? This week, Curtis Scaplen dives into the art of building real connections that drive team engagement and loyalty. Learn how to foster an environment where your team doesn’t just work—they thrive. Sign up for the full read! 📩

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Is it Unreasonable to Expect a Little Service Around Here?

Is it Unreasonable to Expect a Little Service Around Here?

🚀 Is It Unreasonable to Expect Exceptional Customer Service? 🚀

In a world where customer service can make or break a brand, the little things truly matter. From Starbucks’ thoughtful customer appreciation to Ritz Carlton’s unforgettable touches, discover how small gestures can create remarkable experiences. 💡✨

Are you ready to elevate your customer service game? Dive into our latest article to explore how you can delight your customers with impactful, memorable service. And don’t forget to share your own customer service success stories in the comments! ⬇️

#CustomerService #CustomerExperience #ServiceExcellence #BusinessStrategy #CustomerCare #Leadership

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The $1.6 Trillion Business Opportunity:  How Businesses can End the Costly Customer Service Crisis