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7 Truths to Create a Lasting Emotional Connection in Customer Service
Customer Engagement, Exceptional Customer Service, Customer experience management, Customer-Centric Approach, Customer-Centric Leadership, Prioritizing Customer Value, Leadership Skills Curtis Scaplen Customer Engagement, Exceptional Customer Service, Customer experience management, Customer-Centric Approach, Customer-Centric Leadership, Prioritizing Customer Value, Leadership Skills Curtis Scaplen

7 Truths to Create a Lasting Emotional Connection in Customer Service

💡 Ready to step up your leadership game? This week, Curtis Scaplen dives into the art of building real connections that drive team engagement and loyalty. Learn how to foster an environment where your team doesn’t just work—they thrive. Sign up for the full read! 📩

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Think You Can Handle a Supercar? What Racing a Ferrari Taught Me About Leading a Team
Leadership Skills, Adaptability in Leadership, Resilience and Adaptability, Management Skills, Beginners Mindset, Beginners Fallacy, New Leader, Leading Teams, Personal Growth, Personal Growth and Development Kurtis Graham Leadership Skills, Adaptability in Leadership, Resilience and Adaptability, Management Skills, Beginners Mindset, Beginners Fallacy, New Leader, Leading Teams, Personal Growth, Personal Growth and Development Kurtis Graham

Think You Can Handle a Supercar? What Racing a Ferrari Taught Me About Leading a Team

Ever thought you could handle a supercar like a pro? 🏎️ Think again. My experience driving a Ferrari on a test track taught me more about leadership than I ever expected. Discover the lessons learned and how to avoid the beginner’s fallacy in your leadership journey.

#Leadership #Ferrari #GrowthMindset

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The Leadership In Focus: Weekend High Five - Sept 14, 2024
Leadership Skills, Management Skills, Productivity, Office Humor, Leadership Perspectives, Personal Growth Kurtis Graham Leadership Skills, Management Skills, Productivity, Office Humor, Leadership Perspectives, Personal Growth Kurtis Graham

The Leadership In Focus: Weekend High Five - Sept 14, 2024

We've hit the halfway mark of September! 🍂 As the fall "restart" catches up with us, it's time to pause and recharge. This weekend, take a moment for self-care, reflect on this week’s leadership lessons, and prepare to tackle the rest of the year with renewed energy.

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The Leadership In Focus: Weekend High Five - August 31, 2024
Leadership Skills, Leadership Humor, Leadership Lessons, Leadership Reflections, Weekend Reading, Personal Growth and Development Kurtis Graham Leadership Skills, Leadership Humor, Leadership Lessons, Leadership Reflections, Weekend Reading, Personal Growth and Development Kurtis Graham

The Leadership In Focus: Weekend High Five - August 31, 2024

Ready to shift gears as summer winds down? 🌅 Dive into this week's Weekend High Five from Leadership In Focus. Reflect on the lessons we've explored, from navigating leadership challenges to embracing inclusive strategies. Let’s finish summer strong and prepare for the season ahead!

#LeadershipInFocus #WeekendHighFive #LeadershipJourney

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The Leadership In Focus: Weekend High Five - August 24, 2024
Leadership Skills, Learning, Learning and Growth Kurtis Graham Leadership Skills, Learning, Learning and Growth Kurtis Graham

The Leadership In Focus: Weekend High Five - August 24, 2024

🌟 The Leadership In Focus: Weekend High Five - August 24, 2024 🌟

High-five to the weekend! ✋ As summer winds down, it’s time to savor these last few days before the routine returns. Dive into this week’s High Five for insights on leadership consistency, standing firm in your beliefs, and finding balance. Plus, don’t miss our new “Leadership In Focus, Not So Funny, Funnies” coming tomorrow.

Sign up for our newsletter and get inspired to lead with confidence and clarity!

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Don’t Get Wet: From Swimming and Gremlins to Leadership Accountability
Leadership, Accountability, Personal Accountability, Ownership, Leadership Skills, Difficult Conversations, Team Building, Coaching and Team Performance Kurtis Graham Leadership, Accountability, Personal Accountability, Ownership, Leadership Skills, Difficult Conversations, Team Building, Coaching and Team Performance Kurtis Graham

Don’t Get Wet: From Swimming and Gremlins to Leadership Accountability

Were you ever told 'Don’t Get Wet' before you jumped into the pool? 🌊 From swimming as kids to the chaos of Gremlins, these lessons teach us about leadership accountability. 🐲 Are you feeding your Problem Monsters with compromise and excuses? Discover how to lead with integrity and starve out these creatures. Read 'Don’t Get Wet: From Swimming and Gremlins to Leadership Accountability' now!

#Leadership #Accountability #Integrity #ProblemMonsters

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Hostile Takeover: Guardians of Executive Truth
Leadership Skills, Communication Skills, Organizational Leadership, Culture Building, Authentic Leadership, authenticity, Management Skills, Innovation, Accountability Kurtis Graham Leadership Skills, Communication Skills, Organizational Leadership, Culture Building, Authentic Leadership, authenticity, Management Skills, Innovation, Accountability Kurtis Graham

Hostile Takeover: Guardians of Executive Truth

Delve into the perils of cultivating 'Guardians of Executive Truth' in leadership. Discover how radical transparency and customer-centricity can steer organizations towards integrity. Read more.

#ledership #transparency #authenticity

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The CEO Who Emptied the Dishwasher: Leadership is Caught, Not Taught
Leadership, Lead by Example, Humble Leadership, Leadership Skills, Culture, Leadership Culture, Management Skills, Organizational Culture, Organizational Leadership Curtis Scaplen Leadership, Lead by Example, Humble Leadership, Leadership Skills, Culture, Leadership Culture, Management Skills, Organizational Culture, Organizational Leadership Curtis Scaplen

The CEO Who Emptied the Dishwasher: Leadership is Caught, Not Taught

Catch the power of leadership in action! Learn why leading by example speaks volumes beyond words. Discover how authentic actions inspire and influence. Lead with impact today.

#Leadership #LeadByExample #ActionsSpeakLouder

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Perspectives: One Year of Leadership In Focus
Leadership Skills, Leadership Development, Personal Growth, Empowerment, Adaptability in Leadership, Goal Setting, Teamwork, Collaboration Kurtis Graham Leadership Skills, Leadership Development, Personal Growth, Empowerment, Adaptability in Leadership, Goal Setting, Teamwork, Collaboration Kurtis Graham

Perspectives: One Year of Leadership In Focus

Join us as we reflect on a year of Leadership In Focus! 🎉✨ Dive into our journey, where passion meets purpose, and discover insights on leadership, community, and growth. Plus, get inspired by our shared reflections on leadership, starting a new business, and words of encouragement from our founders. Let's lead with purpose and embrace growth together! #LeadershipInFocus #Community #Growth #reflections

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